Jay Clay
Director Americas Business Operations - Performance at Expeditors
- Role
- Director Americas Business Operations - Performance at Expeditors
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Jay Clay
Experienced Director Of Business Operations with a demonstrated history of working in the logistics and supply chain industry. Skilled in Business Process, Negotiation, Freight, Sales, and Customer Relationship Management (CRM), and Coaching. Strong consulting professional with a Bachelor of Applied Science (B.A.Sc.) focused in General Studies from Northern Illinois University and an Executive Leadership Certificate from Seattle University.
Experience
Director Americas Business Operations - Performance
Mar 1995 — Present
Manage Global ISO 9001 certification programFacilitate internal operational auditsSupport implementation, review and management of global operational standardsAnalyze operational performance trends Oversee continuous improvement process
Education
Seattle University
Executive Leadership Certificate
2019 — 2020
Northern Illinois University
Bachelor of Applied Science (B.A.Sc.), General Studies
1981 — 1988
Northern Illinois University
Bachelor of Applied Science (B.A.Sc.), Multi-/Interdisciplinary Studies, General
1981 — 1988
Skills
- Transportation Management
- Coaching & Mentoring
- Warehouse Management
- Supply Chain
- Crm
- International Logistics
- Business Process
- Ocean
- Container
- 3pl
- Customer Service
- Software Documentation
- Customs Regulations
- Management
- Logistics Management
- Forwarding
- Supply Chain Management
- Ocean Transportation
- Export
- Shipping
- Warehouse Operations
- Warehouse Management Systems
- Transportation
- Operations Management
- Third-Party Logistics (3pl)
- Sales
- Freight Forwarding
- Negotiation
- Freight
- Air Freight
- Logistics
- New Business Development
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