Jayaraj Anand Krishnan

Senior Site Reliability Engineer @Tata Consultancy Services

Los Angeles County, CA, US

Key Achievements & Impact• Led reliability initiatives for mission-critical production systems, reducing unplanned downtime by 30% through advanced monitoring, intelligent alerting, and proactive incident management.• Drove a 25% improvement in platform stability by designing scalable, cloud-native infrastructure solutions in Azure and implementing high-availability and disaster recovery strategies.• Reduced repeat critical incidents by 20% through in-depth root cause analysis, post-incident reviews, and implementation of long-term corrective and preventive actions.• Accelerated release cycles by 40% by implementing Infrastructure as Code using Terraform and strengthening CI/CD pipelines, enabling faster and more reliable deployments.• Established SRE best practices including SLO/SLI definition, error budget tracking, change management controls, and production readiness reviews.• Mentored junior engineers and collaborated with development, QA, and business teams to enhance system observability, improve customer experience, and align reliability goals with business objectives.• Delivered consistent SLA compliance by improving monitoring coverage (Splunk, Dynatrace, AppDynamics, Grafana) and enhancing incident response playbooks.• Acted as an escalation point during high-severity incidents, coordinating cross-functional war rooms and ensuring transparent stakeholder communication.

Anna University Chennai

Bachelor of Technology, Information Technology