Jawon Biddle
Operations Associate @Gopuff
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WORK HISTORY
Operations Associate @Gopuff
DE, US
Operate handheld scanners to track orders and manage inventory accuracy in real time, ensuring efficient product flowConduct inventory audits, troubleshoot discrepancies, and maintain stock organization to meet fulfillment KPIsCollaborate across departments (logistics, customer service, dispatch) via mobile apps and internal platforms to coordinate timely deliveriesProvide support for customer issue resolution, escalating concerns and assisting with service recoveryParticipate in workflow improvements to reduce order time and increase team performanceAssist with onboarding and training of new team members, promoting operational consistencyMaintain a clean and compliant workspace, adhering to safety and organizational standards in a high-volume environment
EDUCATION
Delaware State University
Bachelor's degree
Delcastle Technical High School
High School Diploma
ABOUT JAWON BIDDLE
I\'m an Operations Associate with hands-on experience in high-volume order fulfillment…
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