Janet Williams

About Janet Williams

As a Membership and Operations Manager at Smithbucklin, I lead the team that supports Worldwide ERC®, a global association for talent mobility professionals. With more than two decades of experience in both the political and non-profit sectors, I am passionate about delivering exceptional value and service to their members and partners as well as aiding organizations and companies through periods of growth and transformation through adept process and administrative management. Proficient in budgeting, talent recruitment and retention, providing executive-level leadership and guidance in business operations.My core competencies include driving membership growth, revenue, and retention, providing data analysis and intelligence, revamping membership structure and communications, establishing social media presence, and managing fiscal responsibility for half of the association\'s operational budget. I hold the Global Mobility Specialist (GMS) credential, which demonstrates my expertise and commitment to the industry. My goal is to make members\' jobs easier, lower their pain and stress points, and help them succeed in the ever-changing global mobility landscape.

Experience

1. Membership and Operations Manager

   Smithbucklin

   Jan 2023 — Present · Washington, DC, US

   Worldwide ERC® (now known as WERC®) and Smithbucklin® are in a hybrid management agreement and I moved to lead their Membership and Operations Team (MOPS).• Driving membership to exceed its revenue targets & have fiscal responsibility for half of Worldwide ERC\'s operational budget• Created AI Customer Agent for WERC• Provide and present all data analysis and intelligence for membership, including Key and VIP accounts• Reinstated, developed, and manage our member-only communications platform, LinkedIn Community• Established a social media presence to be the conduit for members and prospects• Streamlined email ticketing system for Membership and Operations Team• Manage a staff of three

Education

• Notre Dame of Maryland University

  BA, Liberal Arts

• The George Washington University

  Graduate Certificate, Political Action Commitees and Political Management

Skills

• Policy Analysis
• Politics
• Policy
• Strategy
• Direct Marketing
• Government
• Nonprofits
• Community Organizing
• Program Development
• Management
• Marketing Communications
• Marketing
• Executive Leadership
• Strategic Planning
• Research
• Public Speaking
• Social Networking
• Public Relations
• Media Relations
• Business Strategy
• Entrepreneurship
• Political Campaigns
• Public Policy
• Nonprofit Organizations
• Social Media
• Non-Profits
• Publications
• Leadership
• Event Management
• Organizational Development
• Training
• Volunteer Management
• Fundraising
• Strategic Communications
• Customer Service
• Leadership Development
• Community Outreach
• Community Development
• Legislative Relations
• Grassroots Organizing