Jawad Amir Mohammed Azzouz

Salesforce Consultant @Levio

QC, CA

External Consultant at Salesforce /LEVIO Business UnitExternal. Configured and customized the Salesforce.com platform using standard and custom objects, creating custom fields, and adapting picklist values to meet client needs. Integrated systems like SmartConnect and HubSpot to facilitate seamless data flow and process automation. Set up Email-to-Case, Assignment Rules, and Escalation Rules, configuring Salesforce tools for case notificationand management. Automated manual processes and enhanced sales processes using flows, triggers, formulas, and process builders,along with importing data and managing validation rules.