Jawad Malik

Senior Manager Iam @Simeio

Leicester, ON, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2023 — Present

Senior Manager Iam @Simeio

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London, GB

Responsible for service delivery in IAM along with Customer Engagement and Vendor Relationship-Manage multiple customers across the globe through service delivery in both Professional Services and Operations Support-Taking care of existing account growth, financial evaluation, revenue/cost impact analysis, client satisfaction, and customer IAM roadmap evaluation-Work along with a team of project managers, operations managers, architects, solution advisors, and consultants across different programs- Perform strategic client plans with the help of an advisory team for customers and develop plans for improvement and growth opportunities.

EDUCATION

1992 — 2004

Saint Mary's Academy Pakistan

Bachelor of Business Administration (BBA), Elementary School

2004 — 2007

502 Model College

Economics, Information Technology.

2007 — 2010

National University of Modern Languages

Bachelor of Business Administration (BBA), Accounting and Finance

2014 — 2015

Citi College

Enterprise Network Engineering

SKILLS

Hardware InstallationVmwareIT Hardware SupportManagementRouting ProtocolsLan-WanXp/Vista/7OspfEigrpWindows 7 MigrationBusiness DevelopmentSoftware InstallationWindows Server 2008 R2, 2003NetworkingIgrpCcnaMicrosoft OfficeComptia a+BgpRipCustomer Service

ABOUT JAWAD MALIK

Proactively involved in assessing, implementing and deploying emerging technology bridging the gap between Information Technology and Business- Excellent in time management, detailed analysis and organization according to priority- Strong verbal & written communication skills while problem solving effectively and professionally in a broad range of scenarios- Exceptional leadership and problem solving skills allowing the efficient management of offshore teams and external vendors- Result oriented professional driven to integrate complex Business issues by maintaining a balance between Technology, business satisfaction and overall organization success while ensuring improved customer engagement- Experience in managing IAM Projects in Financial, Healthcare and Government sector.CORE COMPETENCIES Technical Access Management & Identity Federation |Identity Governance and Administration | Privileged Access Management | SDLC | ForgeRock Open-AM | ForgeRock Open-DJ (LDAP)| Ping-Fed Saviynt| Strong Knowledge of SAML, OAuth, OpenID, ISO 27001/2, NIST SP 800,PHIPA|ELK Stack/Splunk (SIEM)| Syslog-ng | HashiCorp/KeyPass Secret Vault | VM Ware ESXi Linux OS | Service Now |Remedy | JIRA ticketing system| MS Office AppsManagementStrong Analytical & Problem Solving Coordination Innovation Vendor Management | Agile & Waterfall methodologies CIA principals (Confidentiality, Integrity & Availability) ITIL Organization, Planning & DelegatingLeadershipCommunication & Interpersonal Skills Team Building Client Service Collaborative Presentation and Facilitation Strategic Thinking Mentoring

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