Jawad Iqbal

About Jawad Iqbal

PMI-PMP® PSM® Salesforce Certified Project Manager and Business Analyst with over 8 years of multifaceted experience in Agile Framework, Salesforce BA, and Project Management in managing large complex enterprise software development projects. A passionate individual and a life-long learner who has the ability to effectively communicate technical issues and resolve problems at all levels of the organization both internally and externally, manage risk, schedule, and integration of large-scale projects, as well as work independently. Technical Platforms: Microsoft Office Suite (Project, Excel, Outlook, Visio), Google Suite, Wix, JGrasp, Adobe Photoshop, Power BI, Tableau, Asana, MS Planner, MS Project, Jira, Miro, Basecamp, LucidChart, Smartsheet, Confluence, Agile and Waterfall. Cloud: GCP, OneDrive, SharePoint, AWS, and Salesforce. Database Management: MySQL, SQL, PL/SQL, MS Access, Oracle DBMS. Industries/Sectors: Higher Education, IT and Services, Food, Retail, E-commerce, Cybersecurity, Financial Services, Transportation. Value-Added Leadership: Entrepreneurial, Multicultural Leadership, Stakeholder Management, Cross-Functional, Scrum Master, Team Building, Conflict Resolution, Client Relations. Keen to find a challenging position with an ambitious company that will offer both professional and personal growth where my skills and experience will add value to the company as well as compliment the team. Please feel free to connect with me at j••••••••@gmail.com

Experience

1. Project Manager

   Ferrilli

   Jun 2022 — Present · US

   Coordinated different tasks and teams for implementation while successfully planning, designing and executing the project plan while monitoring all tasks and completions through Microsoft Project, Asana, MS Planner along with JIRA Managed multiple clients to provide excellent service to help implement a project plan while making effective decisions on the progress of the project along with performing quality control on all the major deliverables. Communicating with executives on project updates and serving as the point of contact for all project pieces along with ensuring go live targets have been met. Assisted in writing project documentation including Project Charter and specifications, project planning, budget, and risk mitigation strategy. Implemented Salesforce Customizations (Included new fields, layouts, and objects) to meet CRM needs of sales employees. Customized security controls, passwords requirements, and profile-level security measures to ensure data protection for a salesforce instance. Developed and maintained all reports, dashboards, workflows, and sharing rules for a Salesforce instance to improve pipeline management and forecasting capabilities. Leveraged Salesforce’s process automation tools to manage leads, cases, and opportunities to improve sales and customer success.

Education

• University of Maryland Baltimore County

  Master of Science - MS

• Kean University

  Bachelor's degree