Javin Sant

WORK HISTORY

EDUCATION

ABOUT JAVIN SANT

Experienced Client Relationship/Service Manager for Global Banking and Markets, at Goldman Sachs International, London covering asset managers and hedge funds.A strong track record across multiple product classes within both the franchise and prime brokerage businesses, a solid background in asset management, with a specialisation in portfolio control for custodian banks as well as implementing the division\'s client experience strategy. Played a pivotal role in establishing a high-performing CRM team by leading the successful migration of key functions across regions. Focused on developing and executing client centric strategies to optimize operational processes, strengthen client experience across the trade cycle of multiple asset classes (FICC, EQ, Derivatives) Managing client escalations, requests across the operational stack and using client experience as a differentiator to protect and grow wallet share by partnering closely with the revenue and respective operations business units. Recognised for strong communication skills, leadership, effective stakeholder management and ability to develop strong relationships. An unusual childhood spent travelling the world aboard merchant ships has shaped me into a global being, at ease with different cultures and people. I embrace the unfamiliar and see change as the greatest source of learning.Instinct and informed common sense backed by the ability to communicate effectively. A combination that has helped me make an impact in whatever I have set my mind to. I enjoy finding solutions to business challenges, convincing stakeholders, selling ideas, achieving consensus, and am capable of working under pressure and delivering results.I enjoy golf, scuba diving, football, travelling, and am an aspiring disc jockey.I hope to continue to chart a career path that is impactful and I aim to never stop learning and growing.