Javier Vidal
Disney Central Sales and Service Leader @The Walt Disney Company
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WORK HISTORY
Disney Central Sales and Service Leader @The Walt Disney Company
Orlando, FL, US
Lead, Motivate, and Manage: Lead an incentive/commission-based team of agents, ensuring they delivered exceptional Disney experiences to Walt Disney World Resort guests through our Sales through Service model• Operational Management: Manage and support the day-to-day operations and services at Disney Central, consistently meeting and exceeding revenue targets• Business Insights: Provide valuable insights into business trends to all levels of management and executives, facilitating informed decision-making• Agent Development: Support agent growth through personalized development opportunities, enhancing their skills and performance• Relationship Building: Nurtured and expanded business relationships with other teams, fostering collaboration and growth• Sales Growth: Achieved annual sales growth of over 30% year on year, demonstrating a strong ability to drive revenue and business success
EDUCATION
Institute of Certified Travel Agents, Wellesley, MA; CTC Certified Travel Consultant
Certified Travel Consultant
Nova Southeastern University
Bachelor's Degree, Professional Management
SKILLS
ABOUT JAVIER VIDAL
Strategic and results-driven sales and service leader with 20+ years of experience in…
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