Javier Alejandro Velasquez Español
Network Engineer
- Role
- Senior Network Engineer at Tech Mahindra
- Location
- Indianapolis, IN, US
- LinkedIn followers
- 500 followers
About Javier Alejandro Velasquez Español
Electronic Engineer from Santo Tomas University and specialist in ICT service project management from Universidad del Rosario, with experience and development in the telecommunications area as Senior Network Engineer at the service of TEKsystems LLC, for the client Ascension Hospital as Tier 3 In the IT services area, in charge of maintaining and supporting the Telecommunications infrastructure based mainly on Avaya Extreme equipment, as a NOC Tier 3 engineer for Claro Colombia special and corporate clients, configuring, managing and maintaining the company\'s Backbone, equipment specialist Cisco, Nokia, Huawei, Zte. in different types of data transmission, routing, managed telephony, managed LAN, WLAN (AP), data migration, upgrades, etc, perform on-site upgrades, configuration changes or software installations, provide on-site technical support to end users, identify potential issues that could negatively impact the end user experience and take steps to prevent, manage the ticket queue and ensure that tickets are resolved and closed within the defined SLA. Respond to end-user requests for updates on ticket status and immediately follow up as needed, coordinate with vendors to support end-user (e.g, hardware vendor technicians for repair / replacement of warranty), perform controls and security related to end user support and compliance related tasks such as access reviews, risk assessments, controls checks, facility inspections, maintenance of verification records, use of measurement equipment for the certification of point-to-point connections and the realization of last-mile connections for AT & T clients under GPON and VDSL Technologies, network designer for the DIRECTV internet project, television network quality project consultant, product engineer focused on finding specific solutions in the telecommunications area, for what Porting or sales from pre-sale to post-sale for national and international companies, specialist in NOKIA solutions, also supporting the company\'s project area as project manager, monitoring the execution and delivery deadlines of the Digital Connections II project. Management of a second language (English and Spanish). Leader, responsible, honest person, with capacity for teamwork, communication and decision making, capacity for self-learning and feedback. Ability to work under pressure and react calmly to emergencies. I consider myself a person with a high sense of professional and social responsibility.
Experience
Senior Network Engineer
Mar 2026 — Present · Indianápolis, IN, US
Education
Indiana Wesleyan University
Cybersecurity Analist, Cybersecurity
Universidad Santo Tomás Colombia
Bachelor’s degree electronic engineer, Electrical, Electronic and Communications Engineering Technology/Technician
2009 — 2014
Universidad del Rosario
Specialist in Service Project Management with Information and Communication Technologies , Business Administration and Management, General
2016 — 2017
Gimnasio Militar Fuerza Aerea Colombiana
Bachiller Academico, Programa de Excelencia en Bachillerato
1995 — 2008
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