Javier Miranda
Technical Expert Bilingual Strategist:Belmont Abbey College MBA Cybersecurity Concentration Candidate
- Role
- Senior Technical Support Specialist at InVue
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Javier Miranda
As a Technical Support Specialist at InVue, I contribute to large-scale project implementations, including support for over stores in a single quarter. My expertise in Python scripting and virtual machine administration ensures the seamless processing of firmware updates across diverse product lines. Collaborating with cross-functional teams, I manage infrastructure tasks like gateway reactivation via WisDM SSH Console and enhance knowledge-sharing platforms such as the Zendesk Help Center. With over three years of cumulative experience in technical operations and support, I excel in resolving complex technical challenges while delivering exceptional customer service. At InVue, I thrive on driving operational efficiency and enabling our team\'s success during high-growth periods. My dedication to innovation has been recognized through nominations for company awards, reflecting my commitment to delivering impactful solutions that align with organizational goals.
Experience
Senior Technical Support Specialist
Feb 2026 — Present
Strategic Technical Support and Advisory for US/CA and LATAM regions
Education
Purdue University
Bachelor of Arts - BA, Public Relations/Image Management
2007 — 2011
Purdue University
Bachelor of Arts - BA, Organizational Leadership
2007 — 2011
Belmont Abbey College
Master of Business Administration - MBA, Cybersecurity
Universidad Centroamericana 'José Simeón Cañas'
Diplomatura, Finanzas, general
2017 — 2017
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