Javed Rais
Driving Customer Experience & Operational Excellence | Program Management, Process Optimization & Stakeholder Engagement | Supply Chain & E-Commerce
- Role
- Manager Ii at Amazon
- Location
- South Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Javed Rais
A customer experience and operations professional with over 15 years of diverse…
Experience
Manager Ii
Nov 2020 — Present · New Delhi, IN
Leading a high-performing team of front-line Managers I to drive operational excellence and enhance the seller experience. I manage performance through regular coaching, data-driven insights, and strategic planning. My focus is on implementing scalable solutions, improving key metrics, ensuring workforce readiness, and fostering a culture aligned with Amazon’s Leadership Principles. I also play a key role in career development, performance reviews, and cross-functional collaboration to deliver consistent results in a dynamic environment.
Education
Nadwatul Ulama
Bachelor of Arts - BA
2005 — 2009
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