Javed Khan

About Javed Khan

As a seasoned IT Senior Manager with over 18 years of experience, I am driven by a passion for leveraging technology to drive business success. I thrive in dynamic environments, leading cross-divisional projects, optimizing IT systems, and enhancing operational efficiency. My key strengths include:Strategic Leadership: I excel in identifying and prioritizing urgent issues, developing IT project plans, and implementing cost-effective technical solutions to meet business needs.IT Infrastructure Management: From safeguarding data through robust backup solutions to standardizing networks and ensuring compliance with regulatory authorities, I have a proven track record in end-to-end IT infrastructure management.SAP Expertise: Proficient in SAP administration, SAP Basis, SAP Master Data, and providing technical support and training to SAP users.Project Management: Successfully led complex IT projects such as SAP implementations, HPLC lab solutions, 2D barcoding systems, and GST implementations, consistently meeting budget and timeline objectives.Vendor Management: Skilled in negotiating IT service contracts and procuring IT systems, maintaining hardware and software inventories, and ensuring cost-effective IT purchases.Quality Assurance: Collaborate with Quality Assurance teams to validate computer systems according to regulatory authority standards, including FDA, MHRA, and TGA.Technical Support: Proficient in troubleshooting a wide range of IT issues, from desktop and laptop problems to email systems and software support.

Experience

1. Senior Manager

   Alivus Life Sciences

   Feb 2024 — Present · Maharashtra, IN

   Software, Applications, and Platforms (SAP and Non-SAP)SAP - Responsible for maintaining the availability of critical SAP systems, including SAP ECC, SAP Success Factors, 2. IT Infrastructure Management:a. Managing vendor relationships for hardware, networking, and security solutions.3. IT Support and Availability:a. ITSM operation ( Incident Management, monitoring Backups)b. Ensuring IT personnel availability. Coordinating with support efforts to address user queries, incidents, and service requests promptly.c. Building a strong relationship with the user community and understanding their essential needs.4. MIS and Management Reporting:a. Maintaining accurate records related to IT inventory, asset management, and annual maintenance contracts (AMCs).b. Regularly generates the reports for management, highlighting key metrics and performance indicators.5. Key Interfaces a. Liaise with key internal stakeholders, including Glenmark’s SAP team, Open Text (OT) team, SharePoint administrators, and the IT helpdesk support team.b. External vendor management (network, server, and security providers) also fall under my purview.6. IT Budget Optimization:a. Collaborate with finance and other stakeholders to optimize the utilization of the IT budget. This includes cost-effective procurement, license management, and resource allocation.7. Vendor Management:a. Evaluate and select IT vendors based on requirements, pricing, support, and security compliance.b. Facilitate onboarding processes, including contracts, SLAs, and compliance checksc. Track contract timelines, expirations, and renegotiation points.e. Monitor spending against budgets.f. Identify opportunities for cost savings or consolidation of vendors.8. IT Asset Management:a. Inventory tracking, MIS reporting, Asset Lifecycle managementb. Ensure that IT assets (hardware and software) are available to users when needed. This includes managing procurement, tracking, and retirement of assets.

Education

• Yashwantrao Chavan Maharashtra Open University

  B.COM

  2017 — 2019