Javed Abbas
Senior Salesforce Business Analyst | Sales Cloud & Service Cloud | Process Optimization | Requirements & UAT Expert | 2x Salesforce Certified | Agile Delivery | Healthcare & CRM Specialist
- Role
- Salesforce Business Analyst at Criterion Tech
- Location
- Lucknow, UP, IN
- LinkedIn followers
- 500 followers
About Javed Abbas
I am a Salesforce Business Analyst with 5+ years of experience helping organizations transform their business processes through Salesforce Sales, Service, and Health Cloud. I specialize in requirement discovery, process optimization, flow automation, dashboards, data migration, and UAT execution.My key strengths include: Converting complex business needs into Salesforce configurations Designing scalable CRM workflows using custom objects & flows Leading workshops, writing BRDs/FRDs, and managing Agile delivery Ensuring data governance, system compliance, and high-quality releases Collaborating with cross-functional teams to deliver impactful solutionsI have hands-on experience in Healthcare CRM, Finance integrations, CMMI documentation, and Health Cloud customizations, backed by knowledge of HIPAA, GDPR, and VPAT compliance.I’m passionate about solving business problems, improving operational efficiency, and enabling organizations to get the most out of Salesforce.Let’s connect if you’re working on Salesforce transformation, CRM optimization, or process automation.
Experience
Salesforce Business Analyst
Sep 2024 — Present · Lucknow, IN
CMMI Level 3 Documentation
Education
SHRI RAMSWAROOP MEMORIAL COLLEGE OF ENGINEERING AND MANAGEMENT, LUCKNOW
Bachelor of Technology - BTech, Electrical Engineering
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