Jatin Kumar
Associate Director @ S&P Global | Ex-Deloitte
- Role
- Associate Director- Customer Experience at S&P Global
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Jatin Kumar
I’m a delivery and program leader who owns and scales cross‑functional initiatives across…
Experience
Associate Director- Customer Experience
Dec 2024 — Present · IN
Associate Director – Project & Program Management | Driving Strategic Initiatives, Sales Transformation & Operational ExcellenceKey Results Areas:Strategic Program Management-Define, scope, and deliver programs aligned with sales, analytics, and workflow solutions strategy-Ensure initiatives are scalable, efficient, and aligned with market needs.Stakeholder & Leadership Collaboration-Partner with senior sales leadership, product, commercial solutions, legal, and technology teams-Act as a single point of accountability for cross-functional coordination and progress updates.Execution & Delivery Excellence-Drive on-time, on-budget delivery of projects with measurable business outcomes-Implement governance frameworks and risk management practices to ensure quality execution.Process Improvement & Change Enablement-Identify inefficiencies and drive continuous process improvement across sales and operations-Support change management to ensure adoption and smooth transition to new workflows.Analytics & Performance Tracking-Monitor KPIs, financials, and operational metrics to measure program success-Provide leadership with insights and reporting to support data-driven decisions.
Education
SGTB Khalsa College
Bachelor of Arts, Economics
2006 — 2009
AG DAV Public School
Commerce, Commerce with Maths
2004 — 2006
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