Jatinder Khosla
Client Partner @Tata Consultancy Services
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WORK HISTORY
Client Partner @Tata Consultancy Services
GB
Responsible for the P&L of the CBO – IT IS/BPS account. Managing a portfolio of over $50 m of services per annum. Focus on business development, account strategy & account development, steering committee representation for large programmers and executive relationship management.Key Responsibilities include the following:• Executive responsibility of TCS services to the customer spanning Infrastructure, SAP Basis applications. Currently, circa 700 FTEs deliver this work globally.• Directly led the transition of BAU (Business as usual) services from IBM to TCS. Involved in design of transition, transition governance and senior stakeholder management (Service delivery director) • Scope included DCH (data center hosting), Cloud Hosting, Core Network Management, SMI (Service management integration), SAP AM (SAP Applications management) of a large IT estate on a fully managed services outsourcing construct. • Setting up internal (TCS) and external (customer) governance from bottom up across the relationship covering all services from TCS• Business development. Grown the revenues from this account from c.$35 million in 2020 to c$50 Million. Developed multiyear, global business development/account strategy.• Added more service lines (SAP AMS, SAP Projects, AD Projects in non-SAP technologies, Consulting Services)• Signing up and executive management of large transformation programmes supporting global business expansion of the customer
EDUCATION
National Institute of Technology Jalandhar
B.Tech, Mechanical Engineering
SKILLS
ABOUT JATINDER KHOSLA
With over 20 years of experience in the IT industry, Jatinder is a seasoned Business Relationship Manager at Tata Consultancy Services, where he partners with customers to be the innovative and collaborative strategic partner powering sustainable growth and digitalization initiatives. Jatinder assist them in their Digital/Technological transformation/Cloud Migration journey implementing cutting edge solutions to drive growth in todays digital world. Collaboration with Business Process Owners to sustain and grow processes enabling reduction in process cycle time. Jatinder leverages his expertise in Cloud & IT infrastructure services, IT service management, IT operations and service delivery, pre-sales and solutioning, to deliver value-added and innovative IT solutions that support the customer\'s business objectives and vision as a strategic partner for these customers.Jatinder has experience in a business Process management, operations, strategy role in a technology/consulting company. He has Strong analytical, problem-solving, and decision-making skills, with the ability to deal with ambiguity and complexity. His strengths are strong customer and partner focus, with the ability to build relationships and influence across internal and external stakeholders and has the ability to handle sensitive and confidential information with discretion and professionalism.
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