Jatinder Pal Singh

About Jatinder Pal Singh

Evaluated the effectiveness of training programs and recommended improvements to upper management- Coordinated ongoing technical training and personal development classes for staff members- conducted orientation sessions and organized on-the-job training for new hires- Developed survey to identify training needs based on projected production processes and changes- orrignized and edited training manuals, multimedia visuals aids and other educational materials- Selected and assigned instructors to conduct specific training programs- Alternated training methods if the expected improvements were not reached- Applied adult learning and performance expertise to assess behavioural and ability issues impacting work performance- Drove department performance and achievement of service levels through focused team operational reviews, structured coaching and managing to enterprise targets- Trained new hires to perform cross- training exercises with experienced workers- Led daily, weekly and monthly coaching, counselling and feedback sessions- Reviewed and edited all training meterials for accuracy and policy compliance- Extensively trained new and existing employees.

Experience

1. Site Lead

   Amazon

   May 2025 — Present · Rajpura, IN

   Site Lead – Amazon (ASSPL), RajpuraAugust 2025 – PresentLeading site operations at Amazon’s ASSPL building in Rajpura, ensuring seamless execution of daily logistics, people management, and process excellence. My responsibilities include: • End-to-end ownership of site performance, safety, quality, and productivity metrics • Driving operational rigor and adherence to Amazon’s high standards of customer satisfaction • Leading a large team of associates, supervisors, and support staff with a focus on engagement, training, and continuous development • Managing peak readiness, resource planning, and strategic improvements to meet evolving business demands • Collaborating cross-functionally with supply chain, transportation, and tech teams to ensure timely and accurate execution

Education

• Lovely Professional University

  Master of Business Administration (M.B.A.), Operations Management and Retail

  2016 — 2017

• Panjab University, Chandigarh

  Bachelor of Arts - BA

  2013 — 2015