Jatinder Basra

IT Service Desk Analyst @Slaughter and May

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2019 — Present

IT Service Desk Analyst @Slaughter and May

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London, GB

EDUCATION

2016 — 2016

Axelos

ITIL Fondation

1998 — 1999

North Hertfordshire College - Hitchin

GNVQ - intermediate Leisure & Tourism

1999 — 2001

North Hertfordshire College - Stevenage

GNVQ - Adanced Information Technology

2001 — 2004

London Metropolitan University

BSc (Honours) Business Information Technology and Multimedia Systems

SKILLS

Active Directory ExperienceInformation TechnologyHelp Desk SupportBlackberry Enterprise ServerPrintersSupportworksRemote DesktopBackup ExecMicrosoft Office 2003CitrixSccmBlackberrySap Supply ChainSymantec Endpoint ProtectionVpnFilesiteCitrix MetaframeLaptopsDocument ManagementWindows XpTechnical SupportRsa SecuridMcafeeMicrosoft ExchangeWindows 7Bmc RemedyGroup PolicyDesktop ComputersOffice 2010Active DirectoryService DeskIncident ManagementHp OpenviewWindows Xp ProMicrosoft Office

ABOUT JATINDER BASRA

I am a reliable and self-motivated person with the drive and ambition to meet my goals with enthusiasm. I am sociable and can demonstrate strong interpersonal and communication skills at all levels. Always supportive towards colleagues when working as part of a team whilst maintaining a high level of integrity and responsibility for my own workload, meeting daily target effectively. I am constantly setting high standards for myself and try to ensure all of my work reflects a high standard of professionalism.

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Jatinder Basra — IT Service Desk Analyst at Slaughter and May in London, GB | Unifers