Jatin Labhi
Assistant Manager at Flipkart
- Role
- Product Exchange Program Manager Large Appliances (Pan India) at Flipkart
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
Experience
Product Exchange Program Manager Large Appliances (Pan India)
Apr 2025 — Present
Lead the end-to-end Product Exchange Program for Large Appliances across India, ensuring seamless execution and adoption- Drive key metrics including Adoption Rate, Profitability, Supply Chain Loss, and Feature Visibility across platforms- Collaborate cross-functionally with category, tech, operations, and CX teams to improve customer experience and streamline workflows- Monitor and optimize the exchange-to-sale ratio and build strategies to enhance program efficiency and contribution margin- Identify bottlenecks in the exchange process flow and implement data-driven solutions to minimize loss and maximize adoption- Ensure visibility of the exchange feature across customer journey touchpoints to increase awareness and usage- Work closely with vendor partners, recyclers, and 3PLs to enable reverse logistics and efficient asset recovery.
Education
Indian Institute of Management, Indore
Integrated Program in Business Analytics, Business Analytics
2020 — 2021
ACCA
Professional Course, Accounting and Finance
2016 — 2017
Oxford Brookes University
Diploma in B.sc Accounting and Business, Honors/Regents High School/Secondary Diploma Program
Skills
- Accounting
- Financial Acc
- Business Strategy
- Deal Management
- Client Convencing
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