Jaswanth Sai
Sr SAP SCM Consultant
- Role
- Lead Microsoft Dynamics 365 Crm F & o Consultant at FedEx
- Location
- Memphis, TN, US
- LinkedIn followers
- 500 followers
About Jaswanth Sai
Technical Skills: Languages : JAVA, HTML, SQL, PYTHON. Tools : Microsoft dynamics…
Experience
Lead Microsoft Dynamics 365 Crm F & o Consultant
Jul 2022 — Present · Memphis, TN, US
Led end-to-end implementation of Dynamics 365 CE including Sales and Customer Service modules, delivering digital transformation for energy service workflows.• Designed and developed Power Apps Portals to allow external users to submit cases, track status, schedule appointments, and upload documents with authentication controls.• Created Model-Driven and Canvas Apps with responsive design, integrated seamlessly with Dataverse and Power Automate for event-based processing.• Developed Power Automate flows to send real-time notifications via Twilio, perform automated data validation, create SharePoint folder structures, and sync with external APIs.• Integrated Google Maps API with Power Apps Portals to autofill apartment/unit details during address entry.• Customized CRM forms with JavaScript for onLoad, onSave, and field-level logic; created reusable JS utilities to standardize API interactions.• Designed and deployed custom plugins and workflows to enforce business rules and maintain data integrity during user and system-triggered events.• Configured Omnichannel chat integration and authentication with Dynamics CRM for live agent support.• Designed Power BI dashboards and embedded them in Dynamics 365 to provide actionable insights to internal stakeholders; used DAX for advanced KPI modeling.• Created and managed Managed/Unmanaged solutions, handling deployment across Dev, Test, and Production environments using Azure DevOps pipelines.• Developed server-side validations using Liquid templates in Power Pages and handled form submissions and logic-driven UI behaviors.• Integrated external APIs (911, third-party services) with CRM using Azure Functions and REST endpoints.• Built custom PCF controls to extend Dynamics UI, offering enhanced field-level control and user interaction.• Participated in data migration activities from legacy systems using SSIS and performed data quality validation in Dataverse.
Education
Sir M Visvesvaraya Institute of Technology, BANGALORE
Bachelor of Technology, Computer Science
2010 — 2014
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