Jasuwha Choi
AI Specialist | AI First | Senior Artificial Intelligence (AI) Strategist and Program Manager
- Role
- Ai First Senior Artificial Intelligence (Ai) Strategist and Program Manager at Microsoft
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Jasuwha Choi
Passionate for learning and empowering others. Experienced Program Manager and Data Scientist currently focused on creating world class digital experiences for customers of Microsoft’s products and services.
Experience
Ai First Senior Artificial Intelligence (Ai) Strategist and Program Manager
Nov 2024 — Present · US
As a Senior Artificial Intelligence (AI) Strategist and Program Manager at Microsoft, I lead transformative initiatives that drive innovation and enhance our AI capabilities across the organization. My role involves spearheading projects that integrate cutting-edge AI technologies to improve customer experiences and streamline operations.Key Responsibilities- Leading AI Initiatives: I oversee the implementation of AI-driven projects, such as the adoption of Copilot for Dynamics. This initiative aims to enhance productivity by enabling Engineers to complete workflows quicker, resolving a greater number of cases over less time- Driving Innovation: I collaborate with cross-functional teams to identify and address inefficiencies in our workflows. For instance, I have been instrumental in pilot programs for Copilot for Dynamics, which includes features like case summarization, drafting email responses, and ask a question- Enhancing Customer Engagement: My efforts focus on improving customer interactions through AI. I have led initiatives to integrate AI functionalities within our existing platforms, ensuring a seamless and efficient user experience- Project Management: I manage multiple projects simultaneously, ensuring timely delivery and alignment with organizational goals. My role involves coordinating with various stakeholders, including engineering, product management, and customer support teams- Strategic Planning: I contribute to the strategic planning and execution of AI projects, aligning them with the broader organizational objectives. My work includes setting clear goals, defining success metrics, and ensuring continuous improvement through feedback and iteration.*This description was generated using AI and Personal Microsoft Graph data. Generated content was reviewed and edited before publishing.
Education
University of Toronto
Master of Information - MI, Knowledge Management and Information Management
2012 — 2014
University of Toronto
Bachelor of Arts - BA, Digital Enterprise Management
2007 — 2012
Korea University
Project Management & International Business
2011 — 2011
Rikkyo University
International Business
2010 — 2011
University of Toronto
Business and Professional Studies, Project Management
2016 — 2017
Skills
- Team Leadership
- Information Technology
- Information Management
- Windows 7
- Technical Support
- Computer Hardware
- Hardware
- Superior Computer Skills
- Networking
- Microsoft Excel
- Troubleshooting
- Information Systems
- Project Management
- Customer Service
- Marketing Management
- Microsoft Office
- Teamwork
- Leadership
- Software Documentation
- Social Media
- Windows Xp
- Knowledge Management
- Time Management
- Software Installation
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