Jaspreet Kaur

Experience

1. Director - Communications and Sustainability

   Hughes Systique Corporation Hsc

   Feb 2006 — Present · Gurgaon, IN

   I. INTERNAL & EXTERNAL COMMUNICATIONS• Development & implementation of a comprehensive communication strategy and plan• Spearhead creation of high-impact communication assets to be leveraged across channels for various internal & external forums, engagements and stakeholders• Employer Branding & Brand Promotion • Management of Corporate Social Media handles for engaging interactions• Development and maintenance of all Internal Communication touchpoints• Support to Leadership Team for executive messaging for external & internal stakeholders to amplify organizational vision and strategy. Curate and promote thought leadership content• Collaboration with cross-functional teams to conceptualize various engagements• Management of PR & creative agencies for media interactions & PRs, Media Mentions, Crises Management & content development• Departmental Budget Planning, Operations Oversight & Staff Development • Sponsorship Planning & ManagementII. SUSTAINABILITY• Enterprise Ecosystem Review: Gap Analysis, SDG Mapping, Materiality Assessment• Design & Integration of Sustainability Framework, Policies, Processes, Practices, Strategy, and Program• ESG Program Implementation & Progress CSR• Strategic Planning of CSR Program, Projects & Annual Plan• CSR Budget & Project Oversight - Allocation, Utilization, Progress Monitoring• Develop & Oversee execution of Employee-volunteering programsIV. EVENT MANAGEMENT • Conceptualize and oversee planning & seamless execution of organizational eventsV. CUSTOMER EXPERIENCE MANAGEMENT • Gap Analysis and CEM-Readiness Assessment • Roll out: CEM Framework, Customer Journey Mapping, Stakeholder Engagement, Progress Monitoring, Implementation of Customer Circles & Voice of Customer forums

Education

• Symbiosis, Pune

  PGD Customer Relation Management (SCDL)

  2010 — 2011

• Delhi University

  BA Economics Hons

  1994 — 1997

• Air Force Golden Jubilee Institute, Subroto Park

  XII ( AISSCE)

  1991 — 1993

Skills

• Team Management
• Cem
• Internal & External Communications
• Management
• Project Management
• Recruiting
• Internal Communications
• Personnel Management
• Event Management
• Leadership
• Vendor Management