Jaspreeta Matharu
Patient Services Specialist @OneMedical Group
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WORK HISTORY
Patient Services Specialist @OneMedical Group
Manage high-volume patient interactions while maintaining professionalism, confidentiality and service quality.Coordinate with clinicians and administrative teams to support smooth service delivery and effective communication.Use systems including SystmOne and NHS e-Referral Service to maintain accurate records and operational efficiency.Resolve complex queries with empathy, accuracy and strong attention to detail.
EDUCATION
Sheffield Hallam University
MSc, Human Resource Management
ABOUT JASPREETA MATHARU
I’m an HR professional with experience across employee engagement, recruitment, HR operations and stakeholder management within public sector, financial services and consulting environments.I’m passionate about creating inclusive, people-first workplaces where employees feel supported, valued and able to thrive. My experience includes talent acquisition, candidate experience, onboarding, employee engagement initiatives and supporting positive workplace culture.I hold an MSc in Human Resource Management and have further developed my expertise through certifications in UK Employment Law, Mental Health Awareness and decision-making.I’m particularly interested in psychological safety, wellbeing and organisational cultures that enable both people and performance to flourish.Currently open to permanent HR opportunities in Milton Keynes, London and hybrid settings, where I can contribute meaningfully, continue to grow, and support strong people practices.Let’s connect.
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