Jaspreet Singh
Service Head @Cars24
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WORK HISTORY
Service Head @Cars24
Rewari, IN
Implementation of policies and standards as per the service guidelines. Ensure process and standard operating procedures as per service guidelines. Implementation of P&L policy and practice in house repairing. Personal meeting of customers visiting at MRL. Customer visit - more than 12 customers visited for achieving their satisfaction. Relationship management with vendors of OEM and OES. Coordinate with team members to ensure promised TAT of cars. Determines and addresses the customer’s needs, problems, complaints, requests, questions and deadlines in a business-like manner. Effectively manages employee productivity, store expenses and inventory
EDUCATION
Delhi University
Bachelor's degree, Art/Art Studies, General
Pusa Institute of Engineering
Diploma of Engineering, Automobile Engineering
PUSA POLYTECHNIC
ENGINEERING, AUTOMOBILE ENGINEERING
ABOUT JASPREET SINGH
An Automobile Professional with over 20 years of insight experience in passenger vehicles, Automobile After Sales Operations.After sales Business, Technical Training, Customer Satisfaction, Workshop Process and standards.Resourceful at maintaining business relationship with vendors, other dealers and customers to achieve quality service norms by resolving their service related critical issues.Skillful at Monitoring, motivating and Training, Dealer workforce to enhance their efficiency & assist them to delivery quality service to Customers.A track record of generation revenues, streamlining workflow, on-job training and creating team work environment.
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