Jaspreet Kaur Grover
ServiceNow Sr Lead Functional Consultant
- Role
- Sr Lead Consultant at Birlasoft
- Location
- Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Jaspreet Kaur Grover
ServiceNow CIS - ITSM || ServiceNow CIS - Data Foundations || ServiceNow - CSA || ITIL 4 Foundation || ITIL V3 Intermediate RCV || Agile Scrum Foundation || AWS Cloud Practitioner CertifiedA sagacious professional with over 18 years of experience in ServiceNow Consulting, ITSM Process Consulting, Project Management & Governance, Transition & Transformation Projects, Delivery, Gap assessment & recommendations, Trainings, InterviewsTools - ServiceNow, BMC Remedy, Maximo etc
Experience
Sr Lead Consultant
Jan 2025 — Present
Experienced in leading ServiceNow transformation and ITSM implementations, driving process maturity across Incident, Problem, Change, and Knowledge- Skilled in requirement gathering, gap analysis, and customer workshops, ensuring alignment of business needs with technical solutions- Proven track record in end-to-end project delivery — from planning and design to deployment, training, and operational handover- Strong collaborator with developers, architects, and stakeholders to ensure seamless integrations and technical documentation- Passionate about process excellence, governance, and user adoption, enabling organizations to maximize value from ServiceNow.
Education
Delhi University
B.A (Pass), Industrial Relations & Personnel Management
2003 — 2005
Bhartiya Vidhya Bhawan
PGD, Public Relations
2005 — 2006
Guru Harkrishan Public School
CBSE
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.