Jaspreet K
Support Services Specialist @Shannex Incorporated
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WORK HISTORY
Support Services Specialist @Shannex Incorporated
Halifax, NS, CA
EDUCATION
Punjabi University, Patiala
Bachelor of Applied Science - BASc
Techizone Computer Education
Diploma in Computer application DCA
University Canada West
Master of Business Administration - MBA
ABOUT JASPREET K
I have a Master of Business Administration degree from University Canada West, where I specialized in leadership, digital marketing and strategic management. I also hold a bachelor\'s degree in Computer and Information Sciences and Support Services from Punjabi University, and multiple certifications in Food safety, Salesforce, SEO/PPC/CRM, CPR and health and safety. In my current role, Long term care assistant and support services, I have been recognized for my ability to connect with patients and provide exceptional support, leading to a noticeable improvement in patient satisfaction. I am deeply involved in care planning and execution, ensuring that each patient\'s physical, emotional, and social needs are met. My career now began in long-term care facilities, where I learned the importance of patience, empathy, and personalized support in improving patient outcomes. My other most recent work experience was as a digital marketing assistant at lululemon and customer service representative at Walmart Canada, where I gained valuable skills in organizing shelves, putting new items, binning, pick up, and new modular. I also implemented a new CRM system that reduced customer response time by 25% and enhanced the brand\'s image and company vision. Prior to that, I worked as an Admin Support Associate at Pet Valu, where I served customers by helping them select products, drove sales through suggestive selling, and greeted and received customers in a welcoming manner. I also managed warehouse inventory, including receiving, picking orders, packing, and preparing them for delivery. I am passionate about finding new product solutions that meet consumers\' behaviors and needs, and I am eager to apply my knowledge and skills in a challenging and dynamic role. I am skilled in educational leadership, team building, creative writing, and business analysis. I have a strong work ethic, a positive attitude, and a collaborative spirit.
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