Jasper Atakefa
Creator Support Risk Specialist @Stan
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WORK HISTORY
Creator Support Risk Specialist @Stan
EDUCATION
University of the Cordilleras
Bachelor of Science - BS, Information Technology Project Management
ABOUT JASPER ATAKEFA
As a Customer Support Specialist with a BS in Information Technology Project Management from the University of the Cordilleras, I have the skills and experience to provide excellent customer service, resolve customer issues, and manage customer orders. I am proficient in Freshdesk, telephone support, and customer onboarding, and I can utilize various CRM tools effectively. At Made In, I delivered timely and accurate information and assistance to customers via phone, email, and live chat. I also handled returns and complaints, ensuring customer satisfaction and retention. I collaborated with various teams to ensure customer projects were accurately tracked and communicated across departments. I am passionate about delivering quality products and services to customers and enhancing their user experience. I have worked in different industries, such as media and events, where I gained diverse perspectives and experiences. I am eager to join a team that values collaboration, innovation, and customer satisfaction.
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