Jason Zandri

Business Program Manager - Microsoft Technical Training @Microsoft

Business Program Manager (title)/ Microsoft Technical Trainer (role) OpenAI / ChatGPT Text Results Engineering & Authoring and Presently delivering training for the following certifications and course titles: Microsoft Cybersecurity Architect Expert (SC-100) Microsoft Azure Solutions Architect Expert (AZ-104)(AZ-305) Microsoft 365 Enterprise Administrator Expert (MS-101)(MS-100) Microsoft Azure AI Engineer Associate (AI-102) Microsoft Azure Windows Server Hybrid Administrator (AZ-800)(AZ-801) Configuring & Operating Azure Virtual Desktop (AZ-140) Microsoft Azure Network Engineer Associate (AZ-700) Microsoft Azure Security Engineer Associate (AZ-500) Microsoft Security Operations Analyst (SC-200) Microsoft Identity and Access Administrator (SC-300) Microsoft Information Protection Administrator (SC-400) Microsoft Azure Administrator Certification (AZ-104) Microsoft 365 Fundamentals (MS-900) Microsoft Azure Fundamentals (AZ-900) Microsoft Security, Compliance, and Identity Fundamentals (SC-900) Instructed 11 Microsoft titles during the past year - full day / full week advance role-based sessions and month-long blended learning modalities. This flexibility allows us to meet customer demands and optimized trainer utilization. I have consistently achieved higher response rates and customer satisfaction scores than expected and these high standards have contributed to the overall success of the program and accelerated adoption rates for Azure services for our customers. I have made significant contributions to multiple organizational initiatives, including providing diverse course modalities to meet customer demands, facilitating global use of training resources, leading large and complex course deliveries despite challenges, and ensuring quality control for Microsoft Certification courses which has resulted in high levels of customer satisfaction and continuous improvement of course content beyond AZ-800 and AZ-801, for which I serve as a course lead.