Jason King

About Jason King

I am a Unified Communications Sales Engineer responsible for local industry training, design, and demonstration of Mitel & Intermedia phone solutions. Solutions requiring an understanding of UC desktop and mobile applications, unified messaging, contact center, SIP, and carrier network architectures. I help customers achieve business success through the proper design, implementation, and support of these solutions.

Experience

1. Unified Communications Sales Engineer

   Pacific Office Automation

   Nov 2021 — Present · Salt Lake City, UT, US

   I am a Unified Communications Sales Engineer responsible for local industry training, design, and demonstration of Mitel & Intermedia phone solutions. Solutions requiring an understanding of UC desktop and mobile applications, unified messaging, contact center, SIP, and carrier network architectures. I help customers achieve business success through the proper design, implementation, and support of these solutions.Some of my Job Duties• Work with sales to determine the best solution for our customers• Create Scope of Work and generate Bill of Material for sales• Generate Quotes and sales documentation• Customer demonstration, systems setup, and training• Support sales engineering team virtual lab environments• Create customer pilot/proof of concept solutions• Must be willing to travel occasionally and work outside of normal business hours.• Other duties as assignedQualifications Summary• Experience with installing and supporting Mitel and other Cloud Solutions • Strong knowledge of contact center technologies with experience in integrations to third-party applications• Strong knowledge of legacy VoIP solutions, standards, and protocols required• Background with virtualization technologies and data center architectures• Familiar with mobility and video applications (Android, Apple, Polycom, Cisco, Microsoft) • Networking skills including protocol and compliance knowledge required• Certifications (Mitel Certified MVB, MVO, MCS, MBG, MiCollab)• Network Security solutions• Experience with various other VoIP solutions and technologies• Positive attitude, attention to details, and sense of urgency in all work efforts• Customer service-oriented and problem solver• Exceptional team-related skills

Education

• SRJC Northern California

  Associate of Arts, Business & Marketing Focus

  1989 — 1991

Skills

• Telecommunications
• Unified Communications
• Telephony
• Video Conferencing
• Sales Management
• Salesforce.com
• Saas
• New Business Development
• Sales Process
• Business Communications
• Virtualization
• Microsoft Office
• Audio Conferencing
• Social Media Marketing
• Telepresence
• Visio
• Audio Engineering
• Collaboration Solutions
• Call Center Development
• Pc
• Direct Sales
• Call Recording Compliance & Analytics
• Team Motivator
• Announcer
• Music
• Spanish
• Mobile Communications
• Telemarketing
• Sip Trunking
• Crm Telephony Enablement
• Microsoft Crm
• Sales Support
• Mitel
• Web Collaboration
• Developing New Markets
• Opening New Markets
• Financial Analysis
• Erp/Crm
• Consultative Selling
• Mobile Telephony