Jason Toomey

About Jason Toomey

In leading any sort of transformation, it’s critical to ‘walk the talk’. Only by demonstrating active listening, being clear in communication and empathetic in delivery is it possible to engage teams, stakeholders and partners in a manner that delivers meaningful business improvement and sustainable changes in ways of working and enhanced customer experience. I’ve placed these principles at the centre of my approach to leadership for 25 years, establishing my reputation as someone who delivers results in both strategy and execution. Having built business knowledge spanning the logistics value chain across multiple geographies, I think commercially, strategically and technically. Driven to simplify complexity, I see the bigger picture of market and operational opportunity while identifying the local pain points in order to create bite sized, actionable activities spanning automation, digitisation, shared services, and enhanced customer experience capabilities for growth that add up to major transformation and innovation on a global scale. Over a diverse career working across the globe, I have designed strategies and executed a series of significant multi million dollar growth and cost saving achievements including a 13% improvement in cost to serve supporting a 80% EBIT improvement, leading a team of 20 process improvement specialists to achieve yellow belt certification and preparing for rapid company integration, multi million dollar OPEX savings through standardisation, automation and digitisation programs across systems and process deployment s, double digit productivity improvement and a + 28% reduction in FTE across global shared servicesI believe that understanding the strategic priorities of a business across people, process and technology and aligning continuous improvement initiatives is the key to delivering a bottom line impact. I break down and structure strategy into meaningful conversations and by identifying what is reasonable and the most important, shape operational excellence agendas that secure buy-in from the boardroom to the shop floor. I empower sponsors and teams - engaging people on a journey of change that delivers measurable results for not just the business but the people who make it happen.

Experience

1. FedEx Logistics

   Present

Education

• University of Newcastle

  Bachelor of Education (B.Ed.), Art

  1990 — 1993

• SSA & Company

  Lean Six Sigma Black Belt Training

• Macquarie Business School

  Toll Senior Executive Management Programme

  2005 — 2005