Jason Smith
Senior Executive Vice President, Travel & Hospitality
- Role
- Senior Executive Vice President at TP
- Location
- Fort Myers, FL, US
- LinkedIn followers
- 500 followers
About Jason Smith
Responsible for shaping and scaling next-generation travel experiences across airlines, hospitality, ground transportation, and logistics partners globally. Lead the transformation of customer engagement models by integrating human expertise, AI-driven capabilities, and data-led insights to deliver seamless, personalized, and high-trust travel journeys across the end-to-end traveler lifecycle.Own global strategy, growth, and execution for TP’s Travel & Hospitality portfolio supporting millions of travelers annually, with accountability for experience design, digital and agentic innovation, performance outcomes, and long-term partner value creation. Act as a strategic advisor to C-suite clients on the future of travel operations, experience orchestration, and the evolving role of human + AI collaboration in customer engagement.Contact Details:Jason S••••••••@teleperformance.com40••••••55Consulting | Omni Channel Solutions | Customer Experience | Automation | AI | Rightshore | Work at Home | Social Media | Contact Centers | Solution Design | Strategy | Implementation | Analytics | Rebadge | NPS Improvement | BTB | BTC | Sales | Multi-lingual Solutions
Experience
Senior Executive Vice President
Jan 2024 — Present · Fort Myers, FL, US
Education
Darton College
Business Administration, Management and Operations
1998 — 2000
Skills
- Outsourcing
- Customer Experience
- Contract Negotiation
- Sales
- Workforce Management
- Business Development
- Call Centers
- Financial Services
- Crm
- Lead Generation
- Vendor Management
- Leadership Development
- Inbound Marketing
- Leadership
- Bpo
- Customer Satisfaction
- Call Center Development
- Customer Retention
- Professional Services
- Account Management
- Process Improvement
- Contact Centers
- Operations Management
- Team Building
- Strategic Planning
- Call Center
- Strategy
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