Jason Smith
Programme Director - Product Delivery - Operations Transformation - Corporate & Investment Bank @J.P. Morgan
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WORK HISTORY
Programme Director - Product Delivery - Operations Transformation - Corporate & Investment Bank @J.P. Morgan
London, GB
Invited to create and lead new global Product Delivery team for a multi-million-dollar strategic Operations exception management Product. Accountable for the delivery and roll out of new product features to global user base. Owned the delivery process improvement including Agile SDLC, test automation, program governance and reporting standards, and partnering with supporting teams to accelerate Product delivery.Principle Achievements: Implemented proven Agile model continuous development of the product including business process mapping, DXD, test automation, and AI model integrations with partner teams. Markedly reduced time to market for new customer features, increased quality, and production stability. Instigated standard processes for Minimum Viable Product (MVP) and benefits, OKR / KPI measures revalidating with the senior MD stakeholders for each project. Digitized manual processes, eliminated spreadsheets, reduced risk, increased efficiency, controls and client satisfaction Reshaped team culture and rebuilt relations to drive early shared successes and delivery productivity. Improved customer transparency through standardized Governance, Reporting, Jira MIS dashboard.
EDUCATION
Edinburgh Napier University
Postgraduate Diploma, Information Technology
University of Stirling
BSc. Honours 2.1, Biology
George Heriots Secondary School
High School
Edinburgh Napier University
Master's Degree, Information Technology
SKILLS
ABOUT JASON SMITH
I am a decisive and approachable Program Director with extensive experience of successfully delivering multi-million-dollar global technology and operations programs. I evaluate and transform the delivery model and create enthusiastic teams vested in our shared success. I am trusted by my customers to own and solve complex problems. Experienced in implementing Digital Transformation across multiple global Investment Banking business functions. I have broad experience of transforming organizations delivery model to Agile, accelerating the time to market for truly valuable customer features. I build and lead global high performing project teams, coaching and stretching individuals to perform to their potential. Proficient in recovering failing programs, I rapidly evaluate challenge and develop recovery plans to achieve the business objectives. An Information Technology Masters graduate with multiple professional management and technology qualifications, including: MSP, APMP, PRINCE2, QA, MCSE, DevOps, Cloud.My skillset includes: Program Management Project Management Program Recovery Agile Leadership Product Strategy & Product Delivery Continuous Process Improvement Digital Transformation Team Performance Coaching Stakeholder Management Financial Planning & Cost Management Test Automation System Performance & Stability Artificial Intelligence & Machine Learning Investment Banking: • Global Payments • KYC & Client Onboarding, • Treasury & Chief Investment Office • Derivative & Securities Collateral Management • Wholesale Credit Risk • Global Clearance and Settlement
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