Jason Marshall
Director @Cognizant
Torrington, CT, US
EMAILS
j••••••••@cognizant.com
MOBILE NUMBERS
+18•••••••15
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WORK HISTORY
Feb 2025 — Present
Director @Cognizant
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SKILLS
Operations ManagementCrmItilBusiness ContinuityService DeliverySlaItil CertifiedIncident ManagementLean ManagementProject Management Office (Pmo)Business Process ImprovementService ManagementService DeskIT ManagementProcess-DrivenCustomer SatisfactionStrategy ExecutionManagementOutsourcingService-Level Agreements (Sla)IT Service ManagementProgram ManagementIT OperationsVendor ManagementProject PlanningStrategy MappingIT OutsourcingIT Service DeliveryProject ManagementService Desk ManagementPmoContractual AgreementsLeadershipIT StrategyContract ManagementContinuous ImprovementCustomer Relationship Management (Crm)Process ImprovementIntegrationItsmf
ABOUT JASON MARSHALL
With 25 years of experience in IT executive management and service delivery within the IT Outsourcing Digital Workplace Services arena, I am a certified ITIL Foundations Professional. Throughout my career, I have consistently supported large teams for Fortune 500 clients, demonstrating a proven ability to enhance partner relationships, elevate customer satisfaction, drive continuous improvement, foster client connections, reduce costs, and increase revenue.
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