Jason Ruggiero
General Manager @Body Fit Training
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WORK HISTORY
General Manager @Body Fit Training
Hoboken, NJ, US
Oversee daily studio operations, including staff scheduling, member engagement, class standards, and facility maintenance to ensure a seamless member experience.•Manage and mentored a team of coaches, sales associates, and front desk staff; facilitated training, performance reviews, and team meetings to align with BFT brand standards.•Led the studio to 520+ members in 19 months through lead generation, community outreach, referral programs, and retention strategies.•Sold 737 personal memberships since the soft opening of the studio in May 2024.•Awarded 2024 Sales Team of the year, 2025 North American Studio of the Year, 2025 Lead Driver Award for all BFT studios. •Accumulated $285,843 in personal revenue for the studio in 19 months. Averaging $15,044 monthly well above the monthly KPI set by BFT corporate.•Deliver exceptional member satisfaction by building strong relationships, resolving issues promptly, and fostering an inclusive and motivating studio culture.•Implement sales processes and tracked KPIs including membership revenue, churn rate, conversion percentages, and class attendance.•Coordinate onboarding of new members, including fitness assessments, goal setting, and personalized studio orientation.•Lead marketing initiatives such as local events, social media collaborations, partnerships with local businesses, and corporate wellness outreach.•Manage studio financials: invoicing, payroll, expense tracking, budget management, and reporting to ownership.•Enforce safety protocols, equipment maintenance schedules, and studio cleanliness standards in accordance with franchise guidelines.•Organize member appreciation events, challenges, and special programming that boosted retention and community engagement.•Utilize CRM and booking platforms for lead management, membership updates, and reporting to corporate/franchise leadership.
EDUCATION
CEA Rome
Liberal Arts and Sciences/Liberal Studies
University of Massachusetts Amherst
Bachelor's degree, Political Science and Government
ABOUT JASON RUGGIERO
General Manager | Award-Winning Studio Leader | $1M+ Revenue Growth | 500+ Members Built | Sales Team 2024 & Studio of the Year 2025
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