Jason Mink
Field Service Manager @Smart Care
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WORK HISTORY
Field Service Manager @Smart Care
Houston, TX, US
Our company specializes in hot and cold side commercial food equipment repairs in Hospitals, Restaurants, Colleges,Convenience stores, Grocery stores and Schools to name a few. My territory consists of the Houston Market, Galveston and College Station. In my current role, I am tasked with development, and retention of 19 technicians. I also am in charge of customer experience and retention for over 100 customers. Our company specializes in all hot and cold food equipment. We offer Planned Maintenance programs tailored to your needs, Fast Fix (Reactive repair) and Mytech program). We are one of the best in the business with 33 sister companies that specialize in just about everything Nation wide. Reach out if we can be of service to you. Check out our website link above for more information.
EDUCATION
Kennesaw State University
Master of Business Administration
SKILLS
ABOUT JASON MINK
FIELD SERVICE MANAGER A skilled Field Service Manager who provides multi-unit leadership and supervision, strategic decisions, enhances the quality of services offered to customers, and develops teams of skilled field service technicians and technical resources. Coordinates customer service activities through direct reports and ensures all processes and procedures are followed and understood by the service teams. Develops, manages, and distributes operational reports related to services and represents Field Service teams in customer-facing engagements. Also responsible for lead generation and securing Field Service business within an assigned territory.Heavily involved in acquiring new leads, clients and handoff to operations team after acquiring new client to ensure world class customer experience.
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