Jason Miller
Senior Director, Creative and Design Operations @Straad
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WORK HISTORY
Senior Director, Creative and Design Operations @Straad
Calgary, AB, CA
As the Senior Director of Creative and Design Operations at STRAAD, I oversee the creative and operational systems design functions to drive growth across all business lines and geographies. With end-to-end expertise, I ensure that creative strategies and tactics facilitate sales growth, efficient business development pipeline management, exceptional client and customer experiences, and expansion into new business lines. I use my experience in creative design, design thinking, and system thinking, to enhance operational efficiency while upholding exceptional quality standards throughout the organization. I plan and prioritize multi-program roadmaps to ensure outstanding experiences for both clients and employees, which involves effectively managing capabilities and translating them into functional accountabilities and organizational designs. In addition, I am responsible for conceptualizing and implementing diverse creative projects. Crafting unique and well-aligned copy with STRAAD\'s brand is a key aspect of my role. I establish a clear vision that serves as a reference point for all creative and marketing endeavors undertaken by the company.
EDUCATION
Alberta University of the Arts
Bachelor Degree in Visual Communications, Design and Visual Communications, General
ABOUT JASON MILLER
SUCCESS-DRIVEN SENIOR PROFESSIONAL BALANCING CREATIVE AND STRATEGIC SKILL SETS Accomplished in formulating compelling strategies, designs, systems and experiences to realize business goals, including planning, managing, and executing tactical solutions to improve a company’s visibility and offerings to customers. Accomplished and success-driven Senior Professional with 20+ years of expertise spanning creative direction, service design, branding, marketing, project management, systems and business development across multiple industries. History of managing large complex projects with multi-million-dollar budgets within specified time frames. Proven leader in relationship building and facilitating the exchange of ideas between cross-functional teams of executives, creatives, strategists, developers, and stakeholders to create compelling results that exceeded key performance indicators and goals in an evolving business landscape. Embraced new technologies and methodologies to help connect organizations with customers in meaningful ways, focusing on personalizing the customer experience and improving profitability. Excellent communication skills and ability to establish, maintain, and enhance lasting relationships with vendors and agencies. Areas of Emphasis • Team Building and Strategic Leadership • Staff Development, Motivation and Mentorship • Relationship Management • Project Management • Research, Strategic Planning and Analysis • Public Speaking and Networking • Adobe, Figma, Microsoft 365 Proficient Work Experience STRAAD, Calgary, AB • Creative Direction • Storytelling • Digital and Interactive Marketing • Brand and Concept Development • Design Thinking and Service Design • Human-Centred Design • System, Process and Workflow Development • Cross-Functional Team Leadership • Polished and Refined Soft Skills • Stellar Communication Skills • Excellent Problem-Solving Skills • Solid Presentation Skills • SaaS Integration • Budget Development
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