Jason Marlow

About Jason Marlow

I lead a cross-functional team of data engineers, product managers, data scientists, and analysts to deliver high-impact analytics across product usage, customer engagement, and offering performance. We transform complex data into strategic intelligence through a powerful mix of data engineering, research, AI/ML, and compelling storytelling visualizations.Our work spans a suite of analytics products—ranging from dashboards and deep-dive research to generative AI and machine learning solutions—that inform critical decisions across Product, Engineering, and Sales.With a foundation in business analysis and program management, I bring both strategic and operational perspective to leveraging advanced analytics for business impact. I\'m passionate about fostering data-driven cultures and embedding insights directly into workflows to accelerate smarter, faster decisions.

Experience

1. Director, Product Analytics & Insights

   Red Hat

   Oct 2020 — Present · Raleigh, NC, US

   Lead a cross-functional analytics team—data engineers, scientists, product managers, and analysts—focused on transforming product usage, customer engagement, and offering performance data into strategic insight.Manage a portfolio of analytics products including dashboards, research analyses, and GenAI/ML-powered tools that guide Product, Engineering, and Sales decisionsEnable the shift to user-level telemetry analytics to improve visibility into adoption and customer behaviorLead development of a GenAI product delivering proactive sales insights and account intelligence directly into seller workflowsPartner with senior leadership on strategic initiatives, including renewals performance, product portfolio optimization, and customer lifecycle analytics

Education

• The University of North Carolina at Chapel Hill

  BA, Mathematics

  1995 — 2000

• North Carolina State University - College of Management

  Masters Business Administration, Technology Commercialization

  2007 — 2009

Skills

• Proposal Writing
• Business Analysis
• Business Process Improvement
• Cross-Functional Team Leadership
• Mergers
• Management
• Program Management
• Change Management
• Vendor Management
• Saas
• Strategy
• Salesforce.com
• Requirements Analysis
• Cloud Computing
• Product Management
• Enterprise Software
• Business Process
• Sdlc
• Project Management
• Pmp
• Leadership
• Data Center
• Analytics
• Strategic Planning
• Process Improvement
• Analysis
• Integration
• Project Portfolio Management