Jason Krumm
IT Infrastructure Site Manager @AS Watson
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WORK HISTORY
IT Infrastructure Site Manager @AS Watson
On-Site IT Infrastructure Manager for a regional distribution centre for one of the largest distributors of Health and Beauty care products in the U.K. and globally.Over 100 staff supported on-site and wider project and infrastructure support for the A.S. Watson group based in the U.K with coordination with group IT.Key Coordinator between all stake holders from the distribution management, operations and global/Group IT. Attending group IT CAB meeting and project meetings.Management and Support of on-premises systems and cloud IT systems including:VMWare, Active Directory, Azure Active Directory, Microsoft Office 365, Windows Server 2019 Virtual and Physical, Azure, Oracle SQL Server, Microsoft SQL Server, SharePoint Online, Microsoft IIS, Microsoft Forms, Honeywell Voice console, VOIP, Qualys Enterprise TruRisk Platform, Veeam, Cisco Meraki, Power Apps.AI tools I have used and evaluated include Microsoft Co-Pilot, Open AI ChatGPT, Google Gemini.Support user and device management using Top Desk and ITIL Practice through centralised support desk and ticketing system and exceeding SLA resolutions times and delivered exceptionally high customer satisfaction and system up-time performance.End User device support, management, procurement and recycling including: Windows 11, Apple IOS, Google Android, Desktop PC\'s, Laptops, Honeywell Talkman SRX, Honeywell THOR, Zebra TC52, iPad, iPhone.Project co-ordination and development, with Operations, Estates and Project management for various on-going developments and operational changes.
EDUCATION
London Metropolitan University
Bachelor’s Degree, Computing & Business Information Technology
Ian Ramsey
GCSE, GCSE Level
Stockton Riverside College
NVQ Level 3 ITQ Users, IT
London Metropolitan University
Foundation degree, Computing and Business Information Systems
SKILLS
ABOUT JASON KRUMM
Passionate about technology computing and business.I have a strong interest in developing new technologies and smart intelligent systems that can connect people and inspire creativity and production.Developing responsible, open and fair AI for everyone.
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