Jason King

WORK HISTORY

EDUCATION

ABOUT JASON KING

I am an innovative and dedicated aviation management professional offering extensive expertise in aviation operations management and below the wing training; creating excellent customer experiences, timely project delivery and business optimisation with a passion for driving positive business impact across airline operations. Through the implementation of an extensive skill set in driving the continuous improvement of safety, customer service delivery, controllable costs, and employee engagement across the aviation sector, I feel I have the suitable knowledge, skills and attributes that will be beneficial for this role, details of which are outlined below.My work experiences have allowed me to develop refined skills, including the knowledge and understanding of full weight and balance, load control, customer SLA’s and SOP’s; driving colleagues to enhanced ability through effective training and mentorship. My career has seen my involvement within multi-functional teams across varied departments, most recently being with Cathay Pacific as Learning Manager – Customer Experience, Ground where, as a pivotal member of the team, I designed and delivered training and led my team to consistently pass internal and external audits whilst adhering to IATA\'s Standards and Recommended Practices (ISARP\'s).