Jay Horsley

Senior Director Global Head of Resource Management @Internet Society

Northampton, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2024 — Present

Senior Director Global Head of Resource Management @Internet Society

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GB

Lead a team of 3 Resource Directors and 55 staff across 35 countries, overseeing all global resourcing functions for Internet Society programs aligned to our 2030 strategy.• Act as a strategic partner for Managing Director Leadership Team, ensuring alignment with organizational mission and vision.• Own recruitment within technical and policy areas, driving talent acquisition and retention efforts.* Operational and Budgetary responsibility of all aspects of resource management.

EDUCATION

1983 — 1987

Weston Favell Upper

None, General Education

SKILLS

CiscoItilIT ManagementVirtualizationService-Level Agreements (Sla)Professional ServicesService DeliveryBusiness ServicesService Level ManagementP&L ReviewWanCisco Systems ProductsProject DeliveryProject ManagementProfessional Services DeliveryBusiness Process ImprovementService ManagementSix SigmaCloud ComputingManaged ServicesCoachingIT Service ManagementChange ManagementService TransitionFinancial ReportingService ImprovementData CenterResource ManagementSlaTeam ManagementNetworkingManagementOutsourcingCisco TechnologiesTelecommunicationsIncident ManagementPre-SalesP&L ManagementInfrastructurePrince2

ABOUT JAY HORSLEY

As Global Head of the Resource Management Centre of Excellence at the Internet Society, I lead a globally distributed resourcing function spanning 35 countries, enabling the organisation’s mission to support the open development, security, and universal accessibility of the Internet.I bring a strategic, enterprise-wide approach to global workforce planning, capacity management, and service optimisation, ensuring the right expertise is aligned to mission‑critical priorities across diverse geographies and operating models. Working closely with senior leaders and global stakeholders, I help translate strategy into scalable, sustainable resourcing solutions that support both delivery excellence and long‑term organisational impact.My role encompasses leadership across Project Experts, Community & External Engagement, with accountability for building high‑performing teams, strengthening governance, and continuously improving global ways of working. I am particularly focused on embedding resource management as a strategic partner to the business — balancing agility, capability, and cost while maintaining quality and resilience at scale.I am an experienced people and organisational leader with a strong track record in leading complex, international teams, developing talent, and driving succession planning. I lead with clarity and pace, combining strategic oversight with an ability to engage in detail where it matters most.Across my career, I have operated in complex, matrixed environments and partnered extensively with Executive, Board, and senior leadership teams, navigating transformation, change, and growth. I am known as a trusted advisor who brings together commercial awareness, data‑driven insight, and collaborative leadership to solve problems, improve outcomes, and deliver meaningful, measurable impact.

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Jay Horsley — Senior Director Global Head of Resource Management at Internet Society in Northampton, GB | Unifers