Jason Gittings

WORK HISTORY

EDUCATION

SKILLS

ABOUT JASON GITTINGS

As a lead product designer, I focus on shaping UX strategy, nurturing design culture, and aligning teams around a shared vision for Trustpilot’s future. My work bridges craft and leadership - guiding designers, influencing product direction, and connecting user experience with business impact.LEADERSHIP & IMPACT• Led the UX strategy for Trustpilot’s inaugural data and AI platform translating abstract ideas into prototypes and direction for C-level stakeholders• Mentored and coached designers across levels, helping them build confidence, elevate craft, and take ownership of high-impact work• Reframed UX reviews and sign-offs into an org-wide quality process, improving alignment, efficiency, and visibility for the design team• Advocated for design principles and ethical AI frameworks that now guide decision-making across multiple product portfoliosCROSS-FUNCTIONAL COLLABORATION• Partnered with product, data, and engineering leaders to define the roadmap for new AI-assisted and data-driven experiences• Facilitated multi-team workshops (e.g, Multiple tech partnerships, LLM strategies) to drive shared understanding and momentum across departments.• Helped set the foundation for inclusive, accessible, and consistent design through close collaboration with the Constellation design system team.CULTURAL INFLUENCE• Actively shaped the feedback and mentorship culture across UX, ensuring psychological safety and shared ownership of quality.• Wrote internal articles and vision narratives to connect design’s value to business goals and inspire alignment around ethical innovation.