Jason Girbach

IT Specialist (Network) @United States Air Force

Patrick SFB, FL, US

Installed, configured, troubleshot, and maintained 250+ Virtual Desktop Interface (VDI) thin and thick client devices on multiple classified networks.Continual process improvement by developing Standard Operating Procedures (SOPs) and Tactics Techniques Procedures (TTPs) for networks, system operations, and product assembly; which reduced the risk of failures by over 80%.Ensured Information Assurance Vulnerability Alert/ Security Technical implementation Guide (IAVA/STIG) compliance on 50+ assigned devices, ensured all open findings were re-mediated and documented properly before being approved for operations on the enterprise networkProvided Lifecycle Management, C4IM standard level of service, and IT Metrics programs which helped to maintain Security Technical Implementation Guides (STIG) compliant networks at 95%.Provided Subject Matter Expert (SME) expertise in preparation for the Command Cyber Readiness Inspection (CCRI), which CIO successfully passed with 90% on NIPRnet and 85% on SIPRnet.Created, monitored, and updated Service Now tickets related to user and network issues, this ensured a 95% completion of trouble tickets within 24 hours of being opened.Performed routine, preventive, predictive, scheduled, and unscheduled actions on 50+ Cisco devices; prevented operational failure while achieving increased efficiency, reliability, and safety and continued uptime of 97%

American Military University

BS, Information Technology Management