Jason Fernandez
Data Entry Team Lead driving effective workflow management and scheduling.
- Role
- Data Team Lead at JPMorganChase
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Jason Fernandez
With over 4 years of professional experience, I am currently the Data Entry Team Lead at JPMorganChase, where I specialize in workflow management, scheduling, and process optimization. My role involves collaborating with cross-functional teams to streamline operations and ensure seamless transaction handling. Previously, as a Transaction Specialist at JPMorgan Chase & Co, I contributed to enhancing operational efficiency and accuracy in financial transactions. My goal is to foster efficiency and organization, aligning with JPMorganChase’s mission to deliver exceptional financial services. I bring a detail-oriented, collaborative approach to empower teams and drive results.
Experience
Data Team Lead
Jan 2025 — Present
Ensure timely and accurate processing of financial transactions in accordance with internal compliance standards and regulatory guidelines. Perform transaction verification, quality assurance reviews, and discrepancy resolution to maintain account accuracy. Monitor production metrics and service level agreements (SLAs) to support operational performance goals. Provide onboarding, coaching, and mentorship to frontline staff on transaction workflows and customer processing procedures. Utilize internal banking systems to support client servicing requirements related to payments and account activity. Collaborate cross-functionally to resolve processing issues impacting customer accounts.
Education
Warren Township High School
High School Diploma
Northeastern Illinois University
Bachelor of Arts - BA
Fullstack Academy
Professional Certificate
Concordia University Chicago
Master of Science - MS
College of Lake County
Associate of Arts - AA
Skills
- Product Management
- Project Management
- Customer Service
- Sales Management
- Sales
- New Business Development
- Management
- Account Management
- Team Building
- Strategic Planning
- Marketing Strategy
- Marketing
- Business Development
- Negotiation
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