Jason Hardy

About Jason Hardy

Bachelor of Science in Business Administration and Masters Degree in Business Administration complimented by extensive experience in product management, marketing and leading teams within the data communications, technology and software industries. Strong team player with a desire to excel and the willingness and ability to develop and execute strategy with assigned associates and cross functional teams. Highly effective communication skills developed through an extensive number of speaking engagements and Dale Carnegie training. Capable of communicating with audiences at all levels of the organization, interacting with technical and non-technical audiences and working with both internal and external parties.

Experience

1. Vice President and General Manager

   Racksquared Data Centers, Llc

   Sep 2019 — Present · Columbus, OH, US

   Recruited to lead the growth of a privately held managed data center business, with full P&L responsibility. Responsible for driving business and technology strategy while overseeing all functions, including sales, marketing, product management, operations, support, procurement, contracting, financial analysis, budgeting, and reporting. Successfully transformed a company with sluggish growth into a thriving, sustainable business by applying sound business strategy, analysis and decision making across all business functions- Developed comprehensive marketing standards, messaging, content, and overall marketing strategy, then implemented a CRM to execute targeted campaigns, driving brand awareness and generating qualified sales leads- Recruited, hired and trained a high-performing sales team that drove 6X growth in the customer base, doubled the average contract value, and consistently met EBITDA goals—all while maintaining flat headcount in operations and support- Established an account management process focused on customer satisfaction, growth, and retention, leading to a 95% customer renewal rate with an average 17% increase in revenue- Led operations and support teams in adopting industry best practices to enhance infrastructure resiliency and improve disaster recovery capabilities, ensuring the company\'s long-term viability- Conducted in-depth financial analysis to identify direct and indirect service delivery costs. Leveraged this analysis, along with competitive market data, to reset pricing, enhancing bottom-line performance- Created margin analysis tools for customer contracts and special bids, identifying profitable versus unprofitable business. This enabled proactive contract adjustments during renewals and improved the competitive bid process enabling us to win more business while achieving target margins.

Education

• University of Dayton MBA Program

  MBA

• The Ohio State University Fisher College of Business

  BSBA

Skills

• Cross-Functional Team Leadership
• Direct Sales
• Business Alliances
• Sales Enablement
• Saas
• Demand Generation
• Managed Services
• Integration
• Strategy
• E-Commerce
• Telecommunications
• Business Analysis
• Competitive Analysis
• Product Management
• Software as a Service (Saas)
• Solution Selling
• Product Marketing
• Pre-Sales
• Management
• B2b
• Enterprise Software
• Leadership
• Channel Partners
• Cloud Computing
• Go-to-Market Strategy
• Strategic Partnerships
• Software Industry
• Partner Management
• New Business Development
• Professional Services