Jason Landry

SVP - Independent Compliance Risk Complaints Management @Citi

I serve the organization as a leader in safeguarding the brand and reputation of the company, while enhancing the customer experience through improved ethical practices. I effectively design and build process improvement plans that steer the trajectory of the organization’s compliance practices, utilizing data, metrics, and reporting tools to devise sustainable strategies for achieving goals. Additionally, I lead the Ethics Office in conducting operational reporting, presenting to C-suite leadership, Board of Directors, and key stakeholders the areas of improvement and solutions to recognized challenges.