Jason Dematteo

About Jason Dematteo

TrackWise Systems Business Analyst and Technical Trainer of TrackWise. I have 20 years experience with building and maintaining GxP quality management systems and training users. Expert TrackWise knowledge with configuring electronic paperless tracking systems to fit the needs of business requirements. I\'ve configured tracking systems such as Audits, Observations, CAPA, Change Control, Deviations, Effectiveness Check, Investigations, Action Items, Quality Events, Complaints, Extension Requests, Training Manager, Medical Device Calibration and Maintenance. Trained hundreds of users from various pharmaceutical and regulatory-based companies in the use of TrackWise on all skill levels (power users, administrators, IT and report designers). Taught TrackWise administrators on how to configure the application to fit their specific business needs. Quality Assurance analyst involved with software testing, documentation and performance review. Technical writer of training manuals and curriculum based on specific topics including application configuration, Crystal Report design, IQ OQ PQ documentation, upgrading and user guides. Specialties: TrackWise configuration, training, e-learning, database and application infrastructure, crystal report design, EtQ, software validation.

Experience

1. Senior Solutions Consultant

   Sikich

   Mar 2022 — Present · Princeton, NJ, US

   Leads the day-to-day activities for one or more delivery teams, ensure alignment to software delivery processes/best practices. Works with management to develop, establish and maintain project delivery standards and procedures. Contributes to the development of detailed project plans; identifying resource needs to support delivery efforts and coordinating the daily activities of the delivery teams in alignment with project plans. Refine technical scope requirements, development of designs and unit testing approaches, and lead in continuous improvement initiatives. Identifies potential project risks and issues, triage issues and provide continuing communicate to project managers regularly. Manages multiple tasks involved in meeting deadlines and deliverables throughout the project lifecycle, obtain feedback to ensure that project efforts meet customer expectations for contracted time, cost and performance.