Jason Dowty
Team Manager @埃森哲
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WORK HISTORY
Team Manager @埃森哲
St. Catharines, ON, CA
Increased Team Performance – Elevated average quality scores from 76% to 91%, significantly improving accuracy and compliance.Led Top-Performing Team – Managed the highest-performing team in the program, ranking #1 in productivity, coverage, and quality for Q3 and Q4 2024.Optimized Knowledge Management – Improved program-wide knowledge management efficiency by 40%, streamlining workflows and boosting operational effectiveness.Designed Scalable Career Development Process – Developed and piloted a career development framework, which was successfully adopted across all Small Business Group programs.
EDUCATION
Everest University-Brandon
Associate's degree, Computer Systems Networking and Telecommunications
Everest University-Brandon
Bachelor’s Degree, Computer Science
SKILLS
ABOUT JASON DOWTY
I am a music operations professional with a unique blend of creative experience and operational leadership. With 100+ sync placements on shows like Dateline NBC, The Today Show, and Top Chef VIP, I understand how music needs to function inside fast-paced production environments. My background as a former Blackground and Virgin Records artist gives me a grounded understanding of both the artistic and business sides of the industry.On the operations side, I bring more than six years of experience improving processes, managing partner relationships, and leading customer-facing teams in the tech and telecommunications space. As a certified Six Sigma Green Belt, I specialize in optimizing workflows, reducing inefficiencies, and supporting teams with clear systems and reliable execution. My work has spanned customer service management, agile methodologies, program coordination, training and development, and cross-functional collaboration with technical, marketing, and sales teams.I’m now looking to bring these two worlds together in a role within the music industry, particularly in music operations, catalog management, sync operations, or partner success. I thrive in roles where creativity meets structure and where strong communication, data-informed decision-making, and smooth execution make the difference.If your team values someone who understands music creation and the operational engine that powers it, I’d love to connect.
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