Jason Cragholm
Architecting the CX Data Standard for Multi-Billion Dollar M&A
- Role
- CEO at Qualscore Xm
- Location
- Lafayette, CA, US
- LinkedIn followers
- 500 followers
About Jason Cragholm
I specialize in transforming noisy, qualitative customer feedback into bulletproof, auditable Governance, Risk, and Compliance (GRC) records for the fastest-scaling multi-state operators (MSOs) in cannabis.As the Founder of QualscoreXM, my focus is now on delivering two forms of leverage:$ Cost Savings: Replacing expensive, high-cost CX hires ($150K+) with automated Quality Management System (QMS) frameworks. Compliant Revenue: Integrating GRC data with marketing leaders like Dispojoy to run hyper-compliant SMS retention campaigns that reduce risk and accelerate revenue growth.My goal is to make customer experience the cornerstone of a defensible, profitable business. Let\'s connect on building smarter, safer, and happier customer experiences. Know Your Score! 🟢
Experience
CEO
Jan 2018 — Present · CA, US
Architecting the Industry Standard. Leading the development of the Qualscore Governance Platform, the only scientifically-validated data standard for cannabis Experience Management (XM).My Core Focus: Institutional Governance: Establishing the frameworks that allow Multi-State Operators (MSOs) to secure their supply chain and audit consumer safety. Data Royalty Model: Pioneering the \"FairShare\" mechanism that compensates verified consumers for high-quality data, creating an unassailable data moat. Strategic M&A Alignment: Structuring the company\'s IP and revenue models to define the future of the GRC vertical.
Education
Diablo Valley College
Business
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