Jason Christie
Documentation Team Technical Writer Senior Lead @Shopify
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WORK HISTORY
Documentation Team Technical Writer Senior Lead @Shopify
I lead the team of writers responsible for all of the content at help.shopify.com. I work with my reports to discover their potential through professional development focused on skills and interests. I create an environment where my team can adapt and have the autonomy to make great decisions quickly.
EDUCATION
University of Calgary
MA
York University
BA Hons
SKILLS
ABOUT JASON CHRISTIE
Founding member of Shopify’s Documentation team | AI-driven content leader | Clarity championI lead a high-performing team of writers and cross-functional collaborators to create impactful, user-first content for help.shopify.com. From foundational knowledge that fuels AI success to SEO-rich help docs seen by millions, I’m focused on scale, quality, and innovation.🤝 Trusted partner to leaders across product, engineering, support, and marketing— targeting alignment, clarity, and shared success🤖 Driving AI integration into doc workflows to boost creativity and eliminate toil Champion of the Leading with Intent model🧠 Coach and mentor for writers and leaders Skilled in transforming complex ideas into clear, accessible content Equally at home with UX copy, technical docs, marketing content, and executive presentations Power user of MS Office, Google Suite, docs-as-code tooling
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