Jason Lu

About Jason Lu

Tech enthusiast. Foodie, Rock Climber, and Dog Lover.Boston University Class of 2023; GPA: 3.6BSBA, Information Systems with a Minor in Computer Science

Experience

1. Technical Program Manager - Infrastructure

   Zuora

   May 2023 — Present · NY, US

   Managing an infrastructure team of 25 engineers across 3 regions (NA, LATAM, APAC); driving the team’s technical road mapping, quarterly planning, and coordination across the entire product and engineering organization. Organized the execution of a multi-year business-critical migration of 200 microservices to a new cloud infrastructure by driving alignment with senior leadership, owning the migration timeline, gathering cross-functional feedback across product teams, and communicating to high-impact customers for cutovers during maintenance windows. Ultimately seeing 1M in cost-savings annually, and a 50% increase in performance and developer productivity. Coordinated efforts to address poor latency by organizing efforts across engineering and product teams, performing UI/UX studies, and implementing risk mitigation strategies to execute cloud solutions - decreasing AWS costs by 22%(240k annually), reducing unsatisfactory user reports by 90%, and increasing platform reliability from 98% to 99.5% Spearheaded a company-wide migration and decommissioning of 4K repos in Gitlab and git.zias.io to GitHub Cloud across all engineering pillars (45 application teams), saving 350K in annual infrastructure costs. Leveraged Agile and Scrum methodologies, using Jira and Confluence, overseeing more than 25 programs, 5 of which were multi-year long initiatives.

Education

• The Bronx High School of Science

  High School Diploma

• Boston University

  Bachelor of Business Administration - BBA, Management Information Systems, General